Shipping Courier Company

Delivery will be made using: J&T

Shipping Fees

A standard shipping fee of RM 8 will be incurred for West Malaysia order, RM14 for East Malaysia order.

Free Shipping is only for orders with a purchase of RM100 and above for Semenanjung area, RM150 and above for Sabah & Sarawak area, valid for our registered members only.

Customers from overseas may contact us to get the exact amount for international shipping fees.

Order delivery location is based on per order issued. If you wish to deliver to multiple locations, please place multiple orders.

Delivery Time

Ready Stocks item purchased from OwnTee will be ship out within 2-3 working days of receiving payment; customized design items will be ship out within 5-7 working days of receiving payment (exclude weekends and public holidays)

*If we are experiencing a high volume of orders, production and shipment may be delayed. Please allow additional working days in transit for delivery.

For Failed Delivery

If your package is not successfully delivered and it is sent back to OwnTee by courier, we will contact you to provide the option of reshipment. Charges for reshipment will be borned by yourself. The original shipping fee is not refundable.

Tracking

Once your order is shipped, we will send a tracking number to your email/ personal message/ whatsapp and you will be able to track your order at the website of the courier service.

Reminder

Please note once the parcel is handed to the courier, the parcel is under courier responsibility. We will not take any responsibility and are not liable for any problem or loss.